Terms & Conditions

Terms & Conditions

These terms & conditions apply to the use of this website (www.paigntonmodelshop.com) and/or placing an order you agree to bound by the terms & conditions set out below.

This site is operated by Paignton Model Shop, we are a Limited Company registered in England & Wales under Company Number 7384812 and have our registered office at First Floor CEF Building, Bromhill Way, Torquay, TQ2 7QN.

Vat Number = 927040834

Before you place an order, if you have any questions relating to the terms & conditions or any problems when attempting to order on line please contact by email: paigntonmodels@hotmail.co.uk or phone 01803 555882.

Description of Goods

We will take all reasonable care to ensure that all details, descriptions and prices of goods appearing on the website are correct.

Please note every effort is made to display items as accurately as possible the colours of the product may differ depending on your computer monitor.

All items are subject to availability. If during processing we discover for any unforseen reason that we sannot complete the order we will cancel the order and email you with an explanation.


All prices displayed are inclusive of VAT and are payable in British Pounds.

Unless stated prices of goods are exclusive of delivery and are subject to our right to require payment of delivery charges, insurance costs.

We have the right at any time to revise prices to take into account increases in costs including (without limitation) costs of agreed changes in any taxes, duties, levies or exchange rates or costs arising as a result in site conditions, delays interuptions, lack of information and any other factor beyond our control.

Orders & Delivery

All delivery charges must be paid by you. Delivery shall be made at the address specifield by you at the time of ordering. We will make every effort to deliver within the times specified and we shall use our best endeavours to deliver the goods to you within 7 working days from the confirmation of order. All times or dates given for delivery of the goods are only estimates given in good faith and are not conditions or warranties of contract.

Delivery charges vary depending on the type of products ordered and the service you select and can only be refunded in accordance with your legal rights under the distance selling regulations and other legislation.

At the time the goods are delivered to the address given by you the risk in the goods shall pass to you and you shall be solely responsible for the custody and maintenance thereof.


Payment may be made by any method indicated on the website. Goods will not be shipped unless payment is received in full. We will take all reasonable care in so far as it is in our power to do, to keep the details of your order and payment secure.

Payment is automatically authorised online and your credit/debit card will be charged when the order is accepted.

Damaged or Defective Goods

If, in the unlikely event, your goods arrive in a damaged condition or are defective, you must inform us as soon as is practically possible and in any event no later than 7 days after discovery. Failure to do so will deem that you have excepted the goods.

The goods must be unmodified, have been properly stored, installed and maintained. The goods or parts there of should be returned to us in its original packaging together with supporting documentation giving the invoice number and the nature of the defect or shortage.

If for any reason a replacement is not available for a damaged or defective item then we will refund the value of the returned goods by the original payment method.

Right to cancel

Under the distance selling regulations you have the legal right to cancel your order within fourteen working days of receipt of the goods. If for any reason you are not entirely happy with your order we will refund the value of the goods supplied provided that you first notify us of your intention to cancel using the procedure outlined here and providing that the goods together with the original invoice, in the original packaging to the address specified on the invoice within fourteen working days after the day of delivery. a certificate of posting should be obtained as we cannot be held responsible for the non delivery of goods to our address without it.

To Cancel your order email paigntonmodels@hotmail.co.uk or telephone 01803 555882.

Cancellation by us.

We reserve the right to cancel the order if:

1. We have insufficient stock to deliver the goods you have ordered.
2. We cannot obtain payment.
3. A product price, or offer description fault has been identified.
4. We do not or cannot deliver to your area/country.
If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible but in any event within 30 days of your order.

We reserve the right to withdraw any goods from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at anytime at our sole discretion. We will not be liable to you or any third party by reason of withdrawing any goods from this website whether or not those these goods have been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Your statutory rights are not affected by these contitions.

For further information about your statutory rights contact your local authority

Privacy Policy

Privacy Policy of Paignton Model Shop Ltd

Postal address:

60 Hyde Rd, Paignton, Devon, TQ4 5BY



Paignton Model Shop Ltd operates the wwwpaigntonmodelshop.com website, which provides the Service.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Paignton Model Shop website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at wwwpaigntonmodelshop.com

Information Collection and Use

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics, but not the customers email address.  The information that we collect will not be used to contact you.


Cookies are used to record session information such as items that are added to the shopping cart.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

   To facilitate our Service;

    To provide the Service on our behalf;

    To perform Service-related services;

    To assist us in analysing how our Service is used.

We want to inform our Service users that these third parties have access to Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

We may require you to provide us with certain information, including but not limited to your name, phone number, and postal address for orders.